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Rising Eagle Casino Use Change Customer Experience In Comprehensive INTELITY Platform

Rising Eagle Casino Use Change Customer Experience In Comprehensive INTELITY Platform

The tribal casino and hotel provides chose INTELITY to elevate provider and indulge friends with mobile, in-room, and personnel technological innovation

INTELITY®, the designer of hospitality’s most comprehensive invitees knowledge and staff therapy program, launched right a fresh target increasing Eagle Casino vacation resort in bracket nice, Michigan. The recognized homes will carry out entire INTELITY program, like a branded mobile phone application, mobile check-in, cellular key, in-room tablets, and GEMS®, INTELITY’s workers room. By using the full platform in position, Soaring Eagle Casino repair will use the INTELITY platform to get in touch with people and players before, during, and/or immediately after their visit.

Possessed and handled through Saginaw Chippewa Indian Tribe of Michigan, increasing Eagle Casino hotel is one of the ideal 50 casino-resorts in the usa, as stated by TripAdvisor testimonials. With nine diners, an expansive day spa establishment, as well as 500 newly-renovated invitees rooms, the destination provide an upscale, family-friendly event for all types of people. On the other hand, the intensive 210,000-square-foot casino establishment provides participants a great deal of slot machines and also the greatest variety of surface game found in the Midwest.

The INTELITY system’s mobile application and in-room tablets like the ipad tend to be set to substantially change the visitor experience at increasing Eagle, delivering an unprecedented degree of convenience for travelers in mobile casino sites the land. With the application or tablets like the ipad, customers should be able to use motel critical information, purchase in-room dining, produce health spa and bistro reservations, email associate with special requests, and choose contactless service—accessing such a thing required in their stay with relieve. They’ll even be able to utilize the app evaluate in after they arrive, make use of their own phone as a space trick on their keep, and look for on either the device or tablet if they’re prepared to leave.

“we’re able ton’t become more fired up to partner with growing Eagle Casino hotel,” mentioned Ben Keller, INTELITY SVP of Sales. “This stunning vacation resort possesses a great deal to consider guests—and at this point people can get access to it all in a few taps due to the INTELITY app and in-room the ipad and other tablets. Often precisely the sorts of contemporary, contactless experience friends are arriving you may anticipate in 2021.”

At the same time, the resort by itself can leverage the INTELITY platform as a key association stage between the destination and the casino surface, sending customers directed includes and notifying these people of specific activities, helping drive invitees involvement and income. Concurrently, TREASURES® will automatize operations and cut valuable employees time—ensuring workforce can direct your attention towards on guest service, without admin projects.

“At Soaring Eagle Casino recourse, we now have extended prided our-self on delivering a fantastic standards of provider, but carrying out the INTELITY system lets all of us to elevate the club higher still,” said Amy entrance, movie director that at growing Eagle Casino Resort. “between your self-service technologies it offers to people and so the operational automated it gives people, we are going to be able to exceed desires and increase the visitor expertise in a new way.”

To learn more about any of it package as well as the INTELITY program, stop by.

Cellphone Software Internet

Give team the ability to hook up directly with people before, during, and after the company’s stay with a custom moving App for resort hotels, casinos, hotels, and much more. Our personal moving Apps and Smartphone SDKs also power contactless providers and enable improved security conversation.

Cellular Phone Check-In Check-Out

Friends can make use of their unique cell to enter booking facts and look in remotely, permitting them to skip the prominent table, availability their unique cell phone important, and mind right to his or her space, prioritizing security through real distancing.

Moving Key

Supply trouble-free, secure having access to guest areas and open public destinations with keyless hotels entryway. As an attribute associated with the Portable application, part of Cellphone Check-In, or a stand alone SDK, our very own contactless Mobile trick choice eliminates pointless customer touchpoints to boost basic safety and reduce friction.

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